Our Process

How We Screen IT Talent

We screen candidates the way a technical hiring manager would — not the way a recruiter would. Here is exactly what that means.

Why Most Staffing Firms Get This Wrong

Most IT staffing firms hire recruiters who have no technical background. They match keywords, not capabilities. A recruiter who has never used Okta cannot tell the difference between someone who configured a SAML integration from scratch and someone who followed a YouTube tutorial.

SynoCores was built by practitioners. Our screening process is designed to surface the kind of depth that only comes from real, production delivery experience.

What we do not do

We do not keyword-match resumes — we read them
We do not send resumes to clients without speaking to the candidate first
We do not present candidates we have not personally screened
We do not inflate candidate titles or scope of experience
We do not send 10 candidates and let the client sort it out — we send the right 2–3

Our 5-Step Screening Process

Every candidate we present to a client has passed all five steps. No exceptions.

1

Resume & Background Review

24–48 hrs

Every resume is reviewed by a practitioner — not an HR generalist. We look for real platform experience, not just keyword matches. If someone claims 5 years of SailPoint experience, we verify by asking them to describe a specific connector they built.

Specifically we assess:

Direct hands-on platform experience (not just exposure)
Consistency between resume claims and employment history
Realistic project timelines and scope descriptions
Red flags: inflated titles, short unexplained gaps, vague deliverables
2

Initial Skills Screening Call

30 min

A 30-minute call with one of our technical leads. We ask platform-specific questions that require real production experience to answer — not answers that can be Googled in 30 seconds. This screen eliminates the majority of candidates who pads their skills.

Specifically we assess:

Platform-specific technical questions (e.g., "Describe how you configured CyberArk Safe memberships for a PAM deployment")
Real-world scenario problem solving
Communication clarity — can they explain technical concepts to a business audience?
Career trajectory and motivation check
3

Technical Deep Dive

45–60 min

For technical roles, we conduct a deeper platform assessment. This is not a whiteboard coding exercise — it is a structured technical conversation that mirrors the kind of problem-solving the client would expect in the role.

Specifically we assess:

Architecture and design questions relevant to the specific platform
Troubleshooting scenarios (e.g., "An Okta SAML integration is failing — walk me through your diagnosis")
Real configuration walk-throughs where applicable
Knowledge of current platform features and recent updates
4

Reference Verification

1–2 days

We contact references — specifically technical references, not just managers. We ask specific, platform-relevant questions rather than generic "would you hire them again?" questions. A reference who cannot describe the candidate's specific work is not useful.

Specifically we assess:

Technical references where possible (team leads, architects, platform owners)
Specific questions about deliverables, platforms used, and scope of work
Background check coordination per client requirements
Employment verification for critical client engagements
5

Client Match Assessment

Ongoing

Before presenting a candidate, we assess fit against the specific client's environment, culture, and engagement type. A technically strong candidate who has only worked in enterprise environments may not be the right fit for a fast-moving startup, and vice versa.

Specifically we assess:

Environment fit: enterprise vs. startup, regulated vs. unregulated industry
Engagement model fit: project delivery vs. BAU operations
Work preference alignment: remote, hybrid, on-site requirements
Compensation expectations vs. client budget reality

Our Commitment to Clients

If a candidate we place does not meet the agreed technical requirements within the first two weeks, we will replace them at no additional sourcing fee. We do not make this offer because we are desperate for clients — we make it because we are confident in our screening process.

2–3 shortlisted

We present the right candidates, not a volume list

5-day SLA

From requirement to first shortlist for standard roles

2-week guarantee

Replacement at no cost if requirements are not met

Submit a Staffing Request