Case Studies

Case Studies

Real client challenges, real delivery approaches, real outcomes. No fabricated metrics — these are honest accounts of what was built and what changed.

Identity & Access Management

Enterprise Okta Deployment for a 2,400-User Financial Services Firm

IndustryFinancial Services
Duration14 weeks
Team2 IAM engineers
EngagementFixed-scope project

* Client details anonymised per NDA

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The Challenge

A regional financial services firm had 12 separate application login systems with no SSO, no MFA enforcement, and failed their last SOC 2 audit on access controls. Their IT team had no IAM expertise in-house.

Our Approach

  • 1Conducted a 2-week IAM assessment covering all application authentication flows
  • 2Designed Okta tenant architecture with Universal Directory and multi-domain federation
  • 3Migrated all 12 applications to SAML/OIDC SSO over 8 weeks with zero service disruption
  • 4Deployed Okta Verify MFA and Adaptive MFA policies for 2,400 users
  • 5Automated joiner/mover/leaver workflows via Okta Lifecycle Management

Outcomes

SSO deployed across all 12 applications in 8 weeks
MFA enforcement at 100% — zero exceptions
Joiner/leaver process time reduced from 3 days to 4 hours
SOC 2 Type II access control findings resolved
IT helpdesk password reset tickets reduced by 68%
Microsoft 365 & Azure

Microsoft 365 Migration and Entra ID Modernization for Healthcare Network

IndustryHealthcare
Duration10 weeks
Team1 M365 architect + 1 migration engineer
EngagementFixed-scope project

* Client details anonymised per NDA

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The Challenge

A multi-site healthcare network with 800 staff was running on Google Workspace and an on-premises Exchange hybrid environment. HIPAA compliance audits flagged gaps in email archiving, data loss prevention, and device management. Leadership had a 90-day deadline to remediate.

Our Approach

  • 1Phased migration plan developed — minimal disruption to clinical operations
  • 2Deployed Microsoft 365 Business Premium with HIPAA-aligned configuration
  • 3Migrated 800 mailboxes from Google Workspace to Exchange Online over 3 weekends
  • 4Configured Microsoft Purview for email archiving and DLP policies
  • 5Enrolled 320 devices in Microsoft Intune with healthcare-specific compliance policies
  • 6Deployed Entra ID Conditional Access blocking unmanaged device access to PHI systems

Outcomes

800 mailboxes migrated with zero data loss
HIPAA email archiving compliance achieved within deadline
All PHI-adjacent applications protected by Conditional Access
320 devices enrolled in Intune — full device compliance posture
IT admin overhead reduced — single pane of glass for user + device management
IT Staffing

SailPoint IdentityNow Staffing — Enterprise Retail IAM Program

IndustryRetail Enterprise
Duration12 months (ongoing)
Team1 senior SailPoint contractor
EngagementContract staffing

* Client details anonymised per NDA

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The Challenge

A national retail company was 8 months into a SailPoint IdentityNow IGA deployment and behind schedule. Their primary SailPoint contractor had left. With an active SOC 2 audit and a board-mandated deadline, they needed an experienced SailPoint developer within 10 business days.

Our Approach

  • 1Received the client's requirement brief and began sourcing within 24 hours
  • 2Presented 3 vetted SailPoint IdentityNow developers within 5 business days
  • 3Selected candidate had 6 years of SailPoint experience including 3 IdentityNow implementations
  • 4Contractor was onboarded and productive by day 10
  • 5SynoCores coordinator checked in weekly throughout the engagement

Outcomes

Qualified SailPoint developer placed in 10 business days — as committed
IGA program got back on schedule within 3 weeks of contractor start
Access certification campaigns completed ahead of SOC 2 audit deadline
Client extended engagement from 6 months to 12 months
Client later engaged SynoCores for a second SailPoint contractor role

Have a similar challenge?

Every engagement starts with an honest discovery call. We will tell you what is realistic, what it will take, and whether we are the right fit — before any commitment.